Effective date: December 2025
RankHive (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.rankhive.co.uk and use our SEO services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information when you voluntarily submit it through our forms, contact pages, consultations, or service requests, such as:
Email address Website URL Phone number (optional)
GCLID Tracking
We may collect Google Click Identifier parameters (“GCLID”) from URL links to measure ad performance and attribute enquiries. GCLID data is stored in our CRM for attribution and reporting purposes.
We do not knowingly collect data from children under 13 years old.
2. How We Use Your Information
We use information you provide to:
Deliver and manage our SEO services Prepare and send website audits Respond to enquiries Communicate findings, recommendations, and project updates Send service-related communications Improve our website performance and content via analytics Run advertising or remarketing campaigns (e.g., Google Ads) Maintain business records Comply with applicable laws
Occasional Marketing Emails:
We may send emails about services, recommendations, or special offers. You may opt out at any time.
Accuracy of Information:
You are responsible for ensuring that the information you provide to us is accurate and lawful.
3. U.S. Privacy Notice
For visitors within the United States, our processing of personal data is governed by applicable U.S. privacy principles, including transparency, choice, and reasonable safeguards.
We do not sell personal information.
If you want to request access, updates, or deletion of your data, contact us at:
4. California Privacy Notice (CCPA/CPRA Applicability)
If you are a California resident, you may have the right to request:
Access to personal information we hold about you Deletion of personal information Information about categories of data shared with service providers
We only use personal information for legitimate business purposes (e.g., communication, audit preparation, attribution tracking) and do not sell personal data.
To submit a request:
5. Information Sharing
We may share personal information with trusted service providers who assist in operating our business, such as:
Email communication platforms CRM systems Analytics tools (e.g., Google Analytics) Advertising platforms (e.g., Google Ads, Meta Ads)
These services are used only to deliver, analyse, or improve our offerings.
We do not sell or trade personal data to third parties.
6. Cookies & Tracking
We may use cookies, pixels, or similar technologies to:
Improve website functionality Analyse site performance Track conversions from advertising campaigns Run remarketing ads
You may control or disable cookies through your browser settings.
7. Third-Party Services
Our site may use third-party services that collect data through their own tools, such as:
Google Analytics Google Ads Meta Ads Email automation tools
We encourage you to review their privacy policies for details about how they handle data.
8. Rights for UK/EU Visitors (GDPR)
If you are located in the UK or EU, you may have the right to:
Access your data Correct inaccurate information Request deletion Restrict or object to processing Request data portability Withdraw consent at any time
To exercise these rights:
9. Data Retention
We retain personal information only as long as needed to:
deliver requested services respond to enquiries maintain business records comply with legal obligations
Typical retention is up to 24 months from the last interaction, unless longer retention is legally required.
10. Security Measures
We use reasonable administrative, technical, and physical safeguards to protect your data.
However, no electronic storage method is 100% secure, and we cannot guarantee absolute security.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or how your personal information is handled, contact us at:
12. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it occasionally for the latest information.
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