Effective Date: December 2025
Welcome to RankHive (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://www.rankhive.co.uk and any SEO or digital marketing services we provide.
By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Services
RankHive provides SEO and digital marketing services, which may include:
Local SEO reviews and consultations Website audits and recommendations Ongoing SEO campaigns and optimisation Google Business Profile optimisation Citation and local presence analysis Keyword and competitor research Reporting and advisory services
Specific service scope, prices, and deliverables will be agreed in writing with each client.
2. Eligibility
You must be at least 18 years old to request or use our services.
By submitting your details or using our website, you confirm that you meet this requirement.
3. Client Responsibilities
You agree to:
Provide accurate and lawful business information Supply any website materials, access details, or data necessary for us to perform services Ensure that any information shared with us does not infringe intellectual property rights or violate applicable laws
We are not responsible for delays or limitations caused by incomplete, inaccurate, or missing information required to perform our services.
Any access credentials, reports, deliverables, or recommendations shared with you must be kept confidential.
4. Payments and Fees
Fees are determined on a per-project or retainer basis once your audit or consultation is complete.
Payment terms — including timing, invoicing, deposits, or subscription periods — will be set out clearly in your client agreement or invoice.
Invoices not paid on time may result in paused work until the balance is resolved.
5. Intellectual Property
Unless explicitly agreed in writing:
All reports, audits, frameworks, strategies, optimisations, and deliverables remain the intellectual property of RankHive Materials provided are for your internal business use only Our name, branding, content, or intellectual property may not be reused or shared publicly without written permission
6. No Guarantees
SEO performance depends on many external factors, including search algorithms, local competition, data quality, listing history, reputation, and industry shifts.
While RankHive applies best practices and expertise, we do not guarantee specific rankings, traffic levels, lead volume, business outcomes, or financial results.
7. Limitation of Liability
To the fullest extent permitted by applicable law:
RankHive is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or services Our total liability under any claim shall not exceed the total fees paid for the specific service related to that claim
This includes — but is not limited to — lost profits, lost business opportunities, search ranking fluctuations, or decisions made based on our recommendations.
8. Termination
Services may be paused or terminated if you:
Breach these Terms Fail to make agreed payments Engage in fraudulent, illegal, unethical, or harmful online practices
You may request termination of services at any time by written notice, in line with your signed service agreement.
Fees already paid are non-refundable unless otherwise stated in your client agreement.
9. Use of Third-Party Tools
Our services may rely on third-party platforms such as:
Google Analytics Google Ads Meta Ads CRM software Reporting and tracking tools
We are not responsible for changes, outages, limitations, or performance of third-party platforms, nor for any policies or decisions made by these providers.
10. Governing Law (U.S. Focused)
These Terms are intended for U.S.-based customers and will be governed by the laws applicable in the United States.
For any disputes arising from the use of our services, you agree that the governing legal principles will be U.S.-aligned. If you are a UK or EU customer, alternative legal jurisdiction may apply as required by law.
11. Updates to These Terms
We may modify these Terms from time to time.
Any updates will include a revised effective date.
Continued use of our website or services after updates are posted constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms or wish to discuss your agreement, please contact:
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